Unauthorized Charges & Refund Requests Roblox users should always get permission from the payment account owner (their parent, guardian, or adult relative) before making any purchase. Unauthorized charges are a violation of our Terms of Use and may result in the permanent closure of the associated user account (s).
Roblox also accepts payment through iTunes, Xbox, Microsoft (Windows App or Xbox), and Amazon. These purchases will appear on any linked card or bank account you have associated with your mobile/console provider.
In addition to extra benefits that the player gets, subscribers can also have the enjoyment of knowing they are directly assisting the future development of Roblox. The money earned from these subscriptions goes toward further development of new features and advancements for the whole of Roblox to enjoy! Frequently Asked Questions
Whenever possible, we work with parents and customers directly as part of our permissive refund policy to provide a refund for unauthorized purchases. However, some third-party payment processors require refunds to go through their support services and Roblox is unable to refund charges for those providers.
Redeem Credit to Pay for a PurchaseLog into your account on a browser.Go to the Membership Page or Robux Page.Select the product you want to buy by selecting the correct button.Select Redeem Roblox Card as the payment type and Continue.Enter the PIN and Redeem.More items...
As a reminder, please contact us before disputing a charge. Once disputed, Roblox will be unable to provide a direct or immediate refund due to the dispute process. Roblox accounts associated with unauthorized charges are subject to deletion. Unauthorized charges are against our Terms of Use.
In general, we are not able to offer a refund for items purchased within an experience. All purchases with Robux requires users to click on a confirmation box as a precaution against making accidental purchases and many experiences also have a confirmation window for purchases with their in-experience's currency.
From a Browser. Your membership will renew on the Renewal date and if it is not recurring or has been cancelled, it will expire on the Expiration date. You can cancel on our website at any time before the renewal date. Your member benefits will continue until the expiration date.
0:231:23How to get a refund for your ROBLOX items for robux - YouTubeYouTubeStart of suggested clipEnd of suggested clipWhat you need to next do is go to your messages. And go scroll down until you see the message whereMoreWhat you need to next do is go to your messages. And go scroll down until you see the message where it says roblox credit pending please review and accept. Click on the message. And click agreement.
0:535:02How To *REFUND ITEMS* In Roblox 2022 - YouTubeYouTubeStart of suggested clipEnd of suggested clipBasically if you're on mobile. And you can either go to billing. And you can go to help pages rightMoreBasically if you're on mobile. And you can either go to billing. And you can go to help pages right here billing help pages or you can just go to selling settings.
The most common cause is the prepaid credit card has not been registered, or the billing information put in at the time of payment does not match the billing details registered with the prepaid credit card.
Send the link to your friend/recipient or have them find it in your games list. In your Roblox account, search for the “Game Pass” or use your “friend/recipient's sale URL.” Buy their “Game Pass.” The Robux donation is now complete.
You may also contact us by phone at (888) 858-2569.
Each tier costs $4.99, $9.99, and $19.99, respectively, and offers a monthly stipend of Robux that players receive upon subscription renewal....What does the Premium membership include?NamePriceStipend amountPremium 450$4.99 a monthDelivers a stipend of 450 Robux to your account every month.2 more rows•Oct 9, 2021
Description. Get 800 Robux to purchase upgrades for your avatar or buy special abilities in games! To redeem after purchase, launch Roblox on Xbox and sign in to your account.
Memberships bought through the Roblox website, iTunes, and Google Play are renewing by default. You are able to cancel at any time before the renewal date. Even if you cancel the membership you will get the benefits until the expiration date. Memberships are non-refundable.
For security reasons, you may be asked to verify your transaction with our Xsolla payment provider which allows users all over the world to make your payment safe and secure. Card verification is a common practice that helps ensure payment security.
Xsolla will create a micro-transaction on your financial account (typically between $0.20 - $0.90 USD). The amount of this micro-transaction is the verification code that you must enter in the form. You only need to enter the numeric value of the charge, so if your code is $0.44, you must enter 0.44 in the form to verify your transaction.
The purchase will be refused and no cost will be charged for the attempted purchase. Note, however, that transactions can trigger a security alert with the financial institution and the funds from the purchase can be held pending, in a "pending" state for a few days.
The amount of the micro-transaction will be automatically credited back to your account within 1-10 working days regardless of whether you complete the purchase or not with Xsolla.