Contact Roblox here if you have a question or looking for help. Please use the links below or drop us a line. We’d love to hear from you!
You can get Robux in these ways:
Website/ Application Question:
Oculus Rift:
You may also contact us by phone at (888) 858-2569. What information must I provide when filing a DMCA claim?
Dial 888-858-2569 to call Roblox customer service. The Roblox customer support line is available 24 hours a day, 7 days a week. It uses an automated menu system and will require you to leave a voice message with your account information before they call you back. The customer support number is toll-free.
Roblox typically responds in 24-48 hours. Wait at least 24 hours to give them time to process your request. If they aren't busy, they may respond in 18 hours or so. It is totally possible for Roblox customer support to miss your email or support ticket.
With ROBLOX live chat, you can chat with your ROBLOX friends anywhere on the site!
How do I chat with my friends on mobile?Open the Roblox App.In the navigation bar at the bottom of the screen, select the chat icon:The screen will show a history of your recent chats and friends with whom you can chat. ... Select the friend or group with whom you would like to chat and the chat window will open.
Roblox clearly states that they do not offer refunds in their policy. When it comes to Robux (the in-game currency), they offer no exceptions. It is best to double-check how much Robux you need and are willing to spend before completing the purchase.
If you send us an e-mail with a problem, we can almost always have an answer for you in less than 24 hours.
send an email to info@roblox.com and our customer service team will help!
Business Response For assistance please reach out to the Roblox Customer Support team directly by filling out a contact form at roblox.com/support and choosing the appropriate topics.
Open Roblox and log in. Select the blue chat box in the bottom right of the screen. Select a friend, chat group or create your own group from the list. Type a message into the chat box and hit Send.
In general, we are not able to offer a refund for items purchased within an experience. All purchases with Robux requires users to click on a confirmation box as a precaution against making accidental purchases and many experiences also have a confirmation window for purchases with their in-experience's currency.
Select Forgot Password or Username? on the Roblox Login page. Enter your email address in the box. Press the Submit button. Make sure to add the valid email address.
There are a lot of factors why users tend to reach out to Roblox Customer Support and here are some of the common reasons:
There are three different methods to contact Roblox Support directly. Users have the option to send an email, fill out the Roblox online form or call their Customer Support hotline.
For general questions or concerns that don’t require a specific account information, you can also send it to Roblox social media accounts: