You may also contact us by phone at (888) 858-2569.
If you do not have an email or phone number associated with your account, please contact Roblox customer support at roblox.com/support. Please choose a password that is brand new and unique to Roblox, do not use this password on any other site.
send an email to info@roblox.com and our customer service team will help!
info@roblox.comThe Roblox Corporation lists their address at 60 East Third Avenue, Suite 201, San Mateo, CA 94401. Email may be sent to info@roblox.com, and phone contact through 888-858-2569.
With ROBLOX live chat, you can chat with your ROBLOX friends anywhere on the site!
If you send us an e-mail with a problem, we can almost always have an answer for you in less than 24 hours. And in the rare instance we don't know of an immediate solution to your problem, we will send you looking in the right direction (more on this later).
Roblox typically responds in 24-48 hours. Wait at least 24 hours to give them time to process your request. If they aren't busy, they may respond in 18 hours or so. It is totally possible for Roblox customer support to miss your email or support ticket.
To send a message, go to your Friends section and click on your friend's name. This will take you to their profile. Press the Message button in the box at the top of the page that contains their username and friends and followers information.
To start chatting, press the / key on your keyboard. This will open up the chat window, if enabled by the developer, and a chat-bar where you can type what you would like to say. Once you have entered your text into that bar, hit Enter on your keyboard to send it.
0:093:35Gmail: Sending Email - YouTubeYouTubeStart of suggested clipEnd of suggested clipYou can just start typing their name and it will appear below. Then. You can press the Enter key orMoreYou can just start typing their name and it will appear below. Then. You can press the Enter key or the tab key to add the person. You can add a lot of email addresses really quickly this way.
Reporting a user in-experienceSelect the menu button, located at the upper left of the screen. ... Select the flag icon located next to a user's name, or select the Report tab at the top of the menu.For Experience or Player? ... Select the Which Player pull-down menu, and find the username to report.More items...
Select Forgot Password or Username? on the Roblox Login page. Enter your email address in the box. Press the Submit button. Make sure to add the valid email address.
There are a lot of factors why users tend to reach out to Roblox Customer Support and here are some of the common reasons:
There are three different methods to contact Roblox Support directly. Users have the option to send an email, fill out the Roblox online form or call their Customer Support hotline.
For general questions or concerns that don’t require a specific account information, you can also send it to Roblox social media accounts: