This is what you need to do to request a Roblox refund online:
How to Refund Robux Within Minutes? Roblox is a global gaming platform that allows its users to design their own, as well as play a variety of different games created by other users. Robux is an in-game currency used to purchase goods on the platform.
This is what you will need to provide to their customer support:
You bought that shirt/gear/whatever, and you expected to be able to use it forever (or until Roblox closes) so when you can't use it, you want a refund. But with gamepasses? You use it right away. It's effects can last seconds or days.
You can copy the item’s URL by navigating to it on Roblox and copying the URL field of it.
Then, you need to wait for 24 hours for Roblox to respond to you.
The Roblox support form allows you to contact Roblox directly.
Select “Robux” as the category, and select “Website Item” as the sub-category respectively.
Otherwise, Roblox may not give you a refund.
If successful, the Roblox support team will revert the item that you’ve purchased and refund your Robux.
Roblox users should always get permission from the payment account owner (their parent, guardian, or adult relative) before making any purchase. Unauthorized charges are a violation of our Terms of Use and may result in the permanent closure of the associated user account (s).
Roblox accounts associated with unauthorized charges are subject to deletion. Unauthorized charges are against our Terms of Use.
Whenever possible, we work with parents and customers directly as part of our permissive refund policy to provide a refund for unauthorized purchases. However, some third-party payment processors require refunds to go through their support services and Roblox is unable to refund charges for those providers.
Once a charge has been disputed, a refund cannot be issued due to the payment provider’s dispute process. Roblox works with multiple payment providers to provide a safe and secure purchasing experience. Please continue reading for more information on contacting us or a third-party provider for unauthorized charges.