This is what you will need to provide to their customer support:
Robux is a currency that cannot be exchanged back to real money. According to Roblox policy, you cannot get any kind of refunds, unless they deem your request an exception. This is not a guaranteed way of getting a refund, but if you want to give it a go, here is how to do it:
How to Refund Robux Within Minutes? Roblox is a global gaming platform that allows its users to design their own, as well as play a variety of different games created by other users. Robux is an in-game currency used to purchase goods on the platform.
This is what you need to do to request a Roblox refund online:Log into your account.Open the details of the item you want to get refunded for.Copy the name of the item.Find the developer's account.Message them with Refund and the name of the item.
Once disputed, Roblox will be unable to provide a direct or immediate refund due to the dispute process. Roblox accounts associated with unauthorized charges are subject to deletion. Unauthorized charges are against our Terms of Use.
0:324:05How To Refund Items on Roblox! (2021) *WORKING METHODYouTubeStart of suggested clipEnd of suggested clipWith number two snap on the three spots in the upper left corner. Number three select trade itemsMoreWith number two snap on the three spots in the upper left corner. Number three select trade items number four pick the things from the window you wish to exchange.
Is 'Roblox' finally adding refunds? Unfortunately, there has been no official news from Roblox Corporation, the developer behind the popular game, that refunds are on their way.
0:535:02How To *REFUND ITEMS* In Roblox 2022 - YouTubeYouTubeStart of suggested clipEnd of suggested clipBasically if you're on mobile. And you can either go to billing. And you can go to help pages rightMoreBasically if you're on mobile. And you can either go to billing. And you can go to help pages right here billing help pages or you can just go to selling settings.
Send the link to your friend/recipient or have them find it in your games list. In your Roblox account, search for the “Game Pass” or use your “friend/recipient's sale URL.” Buy their “Game Pass.” The Robux donation is now complete.
You may also contact us by phone at (888) 858-2569.
You can copy the item’s URL by navigating to it on Roblox and copying the URL field of it.
Then, you need to wait for 24 hours for Roblox to respond to you.
The Roblox support form allows you to contact Roblox directly.
Select “Robux” as the category, and select “Website Item” as the sub-category respectively.
Otherwise, Roblox may not give you a refund.
If successful, the Roblox support team will revert the item that you’ve purchased and refund your Robux.
Roblox users should always get permission from the payment account owner (their parent, guardian, or adult relative) before making any purchase. Unauthorized charges are a violation of our Terms of Use and may result in the permanent closure of the associated user account (s).
Roblox accounts associated with unauthorized charges are subject to deletion. Unauthorized charges are against our Terms of Use.
Whenever possible, we work with parents and customers directly as part of our permissive refund policy to provide a refund for unauthorized purchases. However, some third-party payment processors require refunds to go through their support services and Roblox is unable to refund charges for those providers.
Once a charge has been disputed, a refund cannot be issued due to the payment provider’s dispute process. Roblox works with multiple payment providers to provide a safe and secure purchasing experience. Please continue reading for more information on contacting us or a third-party provider for unauthorized charges.