How to Cancel Roblox Account
Premium Membership Extends by 2 days When Cancelled
To cancel your membership, you will first need to be logged into the account that has Roblox Premium access. You can view the Premium membership plan you have signed up for by clicking on the Upgrade Now button. Now, you can begin the cancellation process by heading to the gear icon. This icon will be located in the top right of your screen.
Provide possible usernames and the billing information:
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Recurring memberships purchased via a mobile app must be canceled via the app or device payment. Check out the Canceling a Mobile Membership help article for more information.
You can cancel at any time before the renewal date. You will continue to get membership benefits until the expiration date.
If you are not able to log in, or are unsure of the username the membership is under, contact Customer Support. Provide possible usernames and the billing information:
Log in to Roblox in a browser. The fastest way to cancel many of the Roblox Premium subscriptions is to log in to your account from a browser. From there, you will have two options for finding and clicking the “Cancel” button .
If you're deleting Roblox subscriptions for a deceased loved one, most important is to end subscriptions that could continue charging the payment method. Thinking long-term, you may want to have all your accounts organized in a password manager. This will prevent extra hassle when it’s time to close your accounts.
Roblox will work with you if you contact Customer Service and tell them the account details you remember. Share the known payment method, associated email addresses, recent renewal dates and amounts, and username possibilities. They’ll work to get you reunited with your account so you can modify your subscriptions.
How to Cancel Your Roblox Membership. Roblox has chosen not to enable an option to cancel your entire Roblox account. It will exist long-term unless they change their policy. Thankfully, they do make it possible to cancel your subscriptions, which is what we’ll explain below.
You cannot permanently delete a Roblox account. Some people have expressed frustration with this element of the platform. These comments haven't yet prompted Roblox to create the requested feature. You can certainly send a contact message to Roblox Support to register your desire to delete your account.
They may need further information, in which case, you can decide how far to pursue ending the subscription. Subscriptions do eventually expire if the payment methods don’t work.
Windows 8 or 8.1. Pull up the tiled start screen by clicking in the lower left corner of your screen. Type "Programs and features" and click the Programs and Features icon that appears to the right in your search results. In the window that pops up, scroll down until you see Roblox. Uninstall the program there.
Windows 10. Alternatively, you can hold the Windows key on your keyboard followed by hitting the S key. In the search box, type "Programs and features" and click the Programs and Features icon that appears at the top of your search list. In the window that pops up, scroll down until you see Roblox.
If you are having a particularly persistent problem, it may be helpful to fully remove the Roblox folder after uninstalling to make sure there are not any corrupted or outdated files left over. You can do this by following the steps below: