by Billie Simonis
Published 2 years ago
Updated 2 years ago
4 min read
What to Do
Make Sure You’re Using a Supported Browser. Make sure you are using the most updated version of your browser to Play Roblox. ...
Reset Your Internet Options (Windows Only) Many times, a simple reset of your Internet Options is all you need. ...
Check Your Browser’s Security Settings. You will need to ensure that the security settings on your browser allow for Roblox. ...
Check Wireless Connection. You can rule out the wireless connection by switching to a wired connection if possible. ...
Remove/Disable Any Ad-Blocker Browser Add-Ons. Browser Add-Ons/Extensions can cause a number of issues, and in particular, Ad-blockers can stop a game from fully loading.
Make Sure the Appropriate Ports are Open. The ports that Roblox uses is dependent on the Operating System used. ...
Configure Your Firewall and/or Router. A lot of antivirus or internet security software tries to control which programs can access the internet.
Reinstall Roblox. As an extra measure, please reinstall Roblox. For assistance with this, please click here.
What to Do
Make Sure You're Using a Supported Browser. ...
Check Your Browser's Security Settings. ...
Check Wireless Connection. ...
Remove/Disable Any Ad-Blocker Browser Add-Ons. ...
Why do you keep losing connection on Roblox?A slow Internet connection is the main cause of lag, since Roblox is online all the time. If your game successfully loads but moves at the speed of the snail, it's most likely due to your computer, especially if it's over 7 years old.
Why Roblox was lost connection?
Reinstall Roblox. Sometimes the game might run better with a new clean fresh install. Just remove ALL files related to the game and reinstall it.
If that didn’t work. its likely an internet problem. ...
Try turning your graphics down to 1 and seeing if that helps. This will use a lot less internet and hopefully help you out.
Why did Roblox take away internet connection?
This is almost always a firewall problem, though it can be (in very few cases) the result of a low-bandwidth connection or a flakey wireless connection. You can rule out the wireless connection by switching to a wired connection if possible. If it's not the connection, or if you can't try a wired connection, assume it's the firewall.
Why do I keep disconnecting from Roblox?
You can also use Windows Built-in Program Compatibility Troubleshooter:
Go to the windows start button.
Search for the Run button.
Click on the previous version of the windows from the results.
Click on okay To run the troubleshooting process.
Once the analysis gets complete, you can see a list of problems.
Look for Roblox from the list.
Choose the recommended option.
Now restart your PC or Laptop.
Now start playing.
What port does Roblox use?
The ports that Roblox uses is dependent on the Operating System used. The port range is currently UDP 49152 - 65535, so keeping all these ports open should allow Roblox to connect to your router properly.
How to rule out wireless connection?
Check Wireless Connection. You can rule out the wireless connection by switching to a wired connection if possible. If it’s not the connection, or if you can't try a wired connection, then check your firewall's settings, which we will discuss below.
What is the port range for Roblox?
The port range is currently UDP 49152 - 65535, so keeping all these ports open should allow Roblox to connect to your router properly. Note: If you're a school administrator and you would like to allow Roblox access to your classroom, please also review this help article for additional information.
Why does Roblox keep saying lost connection?
Roblox is very sensitive to your network. So if your Roblox keeps disconnecting, you’ll need to troubleshoot your network.
Check your Internet connection
Sometimes the problem is the Internet connection, and trust me, Internet providers deserve every bit of the hate they receive, but the problem may or may not be the Internet connection itself. The first thing to check is whether anything else is losing connectivity.
When all else fails, it may be a hardware problem
Roblox is a pretty demanding application. And in extreme cases, the networking that is built in to many systems isn’t always up to the task. When I installed better network cards in my kids systems, it eliminated almost all of their Roblox connectivity issues.
Roblox lost connection problems, in conclusion
So to wrap it up, when Roblox says lost connection, the things to try in order:
Check to see if anything else is problematic
Try a wired connection instead of wireless
Try another computer
Replace the network card