We can help you request a refund from:
You can request a Roblox refund with DoNotPay. Just sign up in your web browser to speed up the refund submission process. Since Roblox approves exceptions, DoNotPay can increase your chances of getting a refund by gathering evidence on your behalf.
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Once disputed, Roblox will be unable to provide a direct or immediate refund due to the dispute process. Roblox accounts associated with unauthorized charges are subject to deletion. Unauthorized charges are against our Terms of Use.
Can cardholders keep double refunds? No. If a cardholder receives a refund after filing a chargeback, they should notify their bank that the chargeback is no longer necessary. Merchants can get these chargebacks reversed by providing evidence of the refund, but this process costs them time and money.
0:535:02How To *REFUND ITEMS* In Roblox 2022 - YouTubeYouTubeStart of suggested clipEnd of suggested clipBasically if you're on mobile. And you can either go to billing. And you can go to help pages rightMoreBasically if you're on mobile. And you can either go to billing. And you can go to help pages right here billing help pages or you can just go to selling settings.
Once you’re on the Roblox support form, you’ll see a “Contact Information” header.
After you’ve copied the item’s URL, you need to provide it in the support form.
Roblox users should always get permission from the payment account owner (their parent, guardian, or adult relative) before making any purchase. Unauthorized charges are a violation of our Terms of Use and may result in the permanent closure of the associated user account (s). Whenever possible, we work with parents and customers directly as part ...
However, some third-party payment processors require refunds to go through their support services and Roblox is unable to refund charges for those providers .