how to refund a roblox gift card

by Dr. Sally McKenzie Jr. 3 min read
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This is what you need to do to request a Roblox refund online:

  • Log into your account
  • Open the details of the item you want to get refunded for
  • Copy the name of the item
  • Find the developer’s account
  • Message them with Refund and the name of the item

Full Answer

How do you get a refund on Roblox?

We can help you request a refund from:

  • Steam service, including any game on Steam, as well as a gift on Steam
  • Green Man Gaming
  • Walmart
  • Justfly
  • Best Buy
  • Target
  • eBay
  • Amazon, when you cancel your order

Is there a way to refund Robux?

This is what you will need to provide to their customer support:

  • Username
  • Billing information
  • Billing or Paypal email
  • Payment method
  • Last four digits of your card
  • Recent renewal date and amount

Does Roblox have refunds?

Robux is a currency that cannot be exchanged back to real money. According to Roblox policy, you cannot get any kind of refunds, unless they deem your request an exception. This is not a guaranteed way of getting a refund, but if you want to give it a go, here is how to do it:

How to refund your Robux purchases?

  • Gather as much information as possible about the item you want to have refunded
  • Make sure to include all of it in the email body
  • Send your request to info@roblox.com

See more

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2. Enter your contact information

Once you’re on the Roblox support form, you’ll see a “Contact Information” header.

4. Describe your issue & submit the form

After you’ve copied the item’s URL, you need to provide it in the support form.

What happens if you redeem a gift card?

If your Gift Card is eligible for an exclusive item, it will be granted to your account when you redeem your Gift Card. There are new items each month! Here is the current list of exclusive Gift Card items .

What is the vendor for Roblox?

All purchases made through Roblox's mobile app (on a tablet or a phone) are done through vendors such as iTunes, Google Play or Amazon, depending on which device type you have.

Can you use Roblox credit if you have already redeemed it?

Yes! When choosing a payment method, select Roblox Credit if you've already redeemed the card. Or, you can select Redeem Roblox Card if you haven't yet redeemed the card. Memberships purchased with Roblox Credit will automatically renew unless they are canceled before the renewal date.

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