This is what you need to do to request a Roblox refund online:
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This is what you will need to provide to their customer support:
Robux is a currency that cannot be exchanged back to real money. According to Roblox policy, you cannot get any kind of refunds, unless they deem your request an exception. This is not a guaranteed way of getting a refund, but if you want to give it a go, here is how to do it:
Once you’re on the Roblox support form, you’ll see a “Contact Information” header.
After you’ve copied the item’s URL, you need to provide it in the support form.
If your Gift Card is eligible for an exclusive item, it will be granted to your account when you redeem your Gift Card. There are new items each month! Here is the current list of exclusive Gift Card items .
All purchases made through Roblox's mobile app (on a tablet or a phone) are done through vendors such as iTunes, Google Play or Amazon, depending on which device type you have.
Yes! When choosing a payment method, select Roblox Credit if you've already redeemed the card. Or, you can select Redeem Roblox Card if you haven't yet redeemed the card. Memberships purchased with Roblox Credit will automatically renew unless they are canceled before the renewal date.