How to refund items in Roblox.
When reporting charges make sure to provide the following:
How to Refund Robux Within Minutes? Roblox is a global gaming platform that allows its users to design their own, as well as play a variety of different games created by other users. Robux is an in-game currency used to purchase goods on the platform.
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In general, we are not able to offer a refund for items purchased within an experience. All purchases with Robux requires users to click on a confirmation box as a precaution against making accidental purchases and many experiences also have a confirmation window for purchases with their in-experience's currency.
After reporting applicable Credit/Debit, PayPal, or Google Play charges to Roblox's Customer Support, our billing department will investigate and assist you with eligible refund requests. As a reminder, please contact us before disputing a charge.
Though the current exchange rate of Robux to USD is $0.0035, this website automatically picks up the latest exchange rate and calculates accordingly.
0:271:23How to get a refund for your ROBLOX items for robux - YouTubeYouTubeStart of suggested clipEnd of suggested clipReturn of robux may take a day or two to process. So you need to wait a few days to get your robux.MoreReturn of robux may take a day or two to process. So you need to wait a few days to get your robux. And the rules you get will depend on what you bought and what you deleted.
You can copy the item’s URL by navigating to it on Roblox and copying the URL field of it.
The Roblox support form allows you to contact Roblox directly.
Then, you need to wait for 24 hours for Roblox to respond to you.
Select “Robux” as the category, and select “Website Item” as the sub-category respectively.
Otherwise, Roblox may not give you a refund.
If successful, the Roblox support team will revert the item that you’ve purchased and refund your Robux.
Roblox users should always get permission from the payment account owner (their parent, guardian, or adult relative) before making any purchase. Unauthorized charges are a violation of our Terms of Use and may result in the permanent closure of the associated user account (s).
Roblox accounts associated with unauthorized charges are subject to deletion. Unauthorized charges are against our Terms of Use.
Whenever possible, we work with parents and customers directly as part of our permissive refund policy to provide a refund for unauthorized purchases. However, some third-party payment processors require refunds to go through their support services and Roblox is unable to refund charges for those providers.
Once a charge has been disputed, a refund cannot be issued due to the payment provider’s dispute process. Roblox works with multiple payment providers to provide a safe and secure purchasing experience. Please continue reading for more information on contacting us or a third-party provider for unauthorized charges.