how to submit roblox support ticket

by Miss Vella Marks 9 min read
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This includes: Your email, your name, the problem, the device, and your roblox username. | Then make sure you explain the situation and ask for them to change the email of the account back to yours or the very first one (if they ask for it). Then hit submit. | They won’t respond right away, but they do respond in at least 2 days.

Part of a video titled What To Do With Roblox Support Ticket - YouTube
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And last name billing email address if there are any charges on your account. And then how you paid.MoreAnd last name billing email address if there are any charges on your account. And then how you paid. So you don't need to fill out all of them. But try to fill out as much as you can and then reply.

Full Answer

How do you contact Roblox support?

There are some restrictions when submitting an appeal:

  • An appeal must be submitted within 30 days of the moderation action affecting the account.
  • Once a moderation has been reviewed, it cannot be reviewed again. ...
  • To protect our players' privacy, only the owner of an account may send an appeal. ...
  • Make sure you are contacting Appeals from a valid email address for the account you are appealing.

Can you call Roblox support?

Roblox Corporation (NYSE: RBLX) Q4 2021 Earnings Call Feb 16, 2022, 8:30 a.m. ET Operator Load Error ... The Talent Hub is live to find partners to help build these experiences. And ultimately, the building of these experiences is very similar to ...

How long does Roblox customer support take to respond?

Well, the answer to how long does Roblox support takes to respond is quite variable. Roblox Customer Support claims that they almost always have a reply for the issue within 24 hours of receiving a mail. However, that is not entirely true. We have studied the reports of various players across different platforms.

How do I contact Roblox?

Recovering your account

  • Remove Off-site Downloads or Browser Extensions You will need to get rid of any malware before recovering your account. ...
  • Reset Your Password Change your account's password to something that is secure and isn't easy to guess. ...
  • Enable 2-Step Verification (2SV) Enable 2-Step Verification as an added security measure for your account. ...

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How long does it take for Roblox to respond to a support ticket?

How long does Roblox customer support take to respond? Roblox typically responds in 24-48 hours. If you email Roblox or send them a ticket through their customer support page, they should get back to you in a day or so. The Roblox customer support team is only 19 people, and they get over 5,000 messages a day.

What is a Roblox ticket?

Tickets, better known and shortened as Tix were a form of currency on Roblox, introduced on August 2, 2007. Tix was earned by players through various methods, including visiting the site daily and having other users visit their Place. Tix could be spent on Catalog items and on advertisements.

Does Roblox have a support phone number?

You may also contact us by phone at (888) 858-2569. What information must I provide when filing a DMCA claim?

How much is 1 Robux worth in tix?

Users could also convert Tix into Robux using the trade menu. Contrary to popular belief, it was not at a fixed rate. 10 Tix was equal to 1 Robux initially, and hovered around 14-17 Tix for 1 Robux toward the end of the Trade Currency app.

How do you email Roblox support?

send an email to info@roblox.com and our customer service team will help!

Can you text Roblox support?

Emailing Roblox Customer Support Directly. Send your question to info@Roblox.com.

Is Roblox OK for 7 year old?

Is Roblox Content Suitable for All Ages? Available on smartphones, tablets, desktop computers, the Xbox One, and some VR headsets, Roblox has an ESRB rating of E10+ for Everyone 10 and up for Fantasy Violence, which means that typical gameplay should be suitable for most kids.

How much does 3k Robux cost?

10 USD3000 Robux is 10 USD by the DevEx exchange rate.

Website support

In order for a player to contact Roblox Support they must go to https://www.roblox.com/support and fill out the form. They can ask for help if they forgot their password, their account got hacked, billing and payment questions, and much more.

Email support

Although no longer suggested or preferred by Roblox, the player can email info@roblox.com to get help or get questions answered, although it is ultimately similar to using the website version of support.

Criticism

Players have reported that many of the messages generated by support staff appear like generic pre-filled messages.

How to contact Roblox support?

If you’d prefer to talk to someone in person, you can call Roblox customer service at their 888-858-2569 phone number.

When will Roblox support be available in 2020?

September 25, 2020. If you’ve played Roblox for long enough, you’ve probably encountered a problem you couldn’t solve. That’s when the support team can save the day. Their job is to help your game run better, smoother, and faster, and to make sure you have a good time playing Roblox. In this article, we’ll show you how to send Roblox Support an ...

Is Roblox still using the community forums?

Although forums are something of an old concept, many still use them to communica te with other players. Plus it’s well-maintained and has its own dedicated Help section.

Do you have to include your Roblox password?

Do note that you’ll never have to include your Roblox account password in any of the conversations you have with the Roblox Support Team. All you need to provide to identify yourself is your first name, username, and email address combination. Posting your password online could leave you vulnerable to hacking.

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