how to use roblox support ticket

How to use the support ticket system

• But first... You need your Client Portal username and password. ...
• Ticket summary. Upon logging in to your Client Portal dashboard, to view your active tickets, click View. ...
• Creating tickets in the client portal. ...
• Viewing tickets. ...
• Making quick replies to tickets. ...
• Creating tickets via email. ...

Full Answer

How do you contact Roblox support?

There are some restrictions when submitting an appeal:

• An appeal must be submitted within 30 days of the moderation action affecting the account.
• Once a moderation has been reviewed, it cannot be reviewed again. ...
• To protect our players' privacy, only the owner of an account may send an appeal. ...
• Make sure you are contacting Appeals from a valid email address for the account you are appealing.

Can you call Roblox support?

Roblox Corporation (NYSE: RBLX) Q4 2021 Earnings Call Feb 16, 2022, 8:30 a.m. ET Operator Load Error ... The Talent Hub is live to find partners to help build these experiences. And ultimately, the building of these experiences is very similar to ...

How long does Roblox customer support take to respond?

Well, the answer to how long does Roblox support takes to respond is quite variable. Roblox Customer Support claims that they almost always have a reply for the issue within 24 hours of receiving a mail. However, that is not entirely true. We have studied the reports of various players across different platforms.

How do I contact Roblox?

Recovering your account

• Remove Off-site Downloads or Browser Extensions You will need to get rid of any malware before recovering your account. ...
• Reset Your Password Change your account's password to something that is secure and isn't easy to guess. ...
• Enable 2-Step Verification (2SV) Enable 2-Step Verification as an added security measure for your account. ...

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What do you do with Roblox support tickets?

1:334:21What To Do With Roblox Support Ticket - YouTubeYouTubeStart of suggested clipEnd of suggested clipSupport ticket they let you know that for every request they do ask that you include thisMoreSupport ticket they let you know that for every request they do ask that you include this information. And that way they can kind of try to figure out what the issue is with your account.

How long does it take for Roblox to respond to a support ticket?

How long does Roblox customer support take to respond? Roblox typically responds in 24-48 hours. If you email Roblox or send them a ticket through their customer support page, they should get back to you in a day or so. The Roblox customer support team is only 19 people, and they get over 5,000 messages a day.

How do you support on Roblox?

Calling Roblox Customer Support. Dial 888-858-2569 to call Roblox customer service. The Roblox customer support line is available 24 hours a day, 7 days a week. It uses an automated menu system and will require you to leave a voice message with your account information before they call you back.

How do you email Roblox support?

send an email to info@roblox.com and our customer service team will help!

Does Roblox support respond?

Feedback. We always want to know what we can do to help you have a better experience on ROBLOX, and though we don't respond to every comment, we are reading them every day, all the time. Any feedback, positive or negative, is always valued. Just remember, we're people too!

Can you get unbanned from Roblox?

You can contact the Roblox Appeals team to review the situation if your account has been banned or moderated. The Appeals team will give the moderation a second look and make any necessary adjustments to your account's moderation status. Submitting an appeal does not guarantee your ban will be removed.

What is Roblox real phone number?

You may also contact us by phone at (888) 858-2569.

What's Roblox's password?

Select Forgot Password or Username? on the Roblox Login page. Enter your email address in the box. Press the Submit button.

How do you change your age under 13 on Roblox?

The age setting can not be changed. Roblox is committed to providing safety and privacy protection for our users. For this reason and because of COPPA regulations, users under the age of 13 can not change their age setting.

Does Roblox have live chat?

With ROBLOX live chat, you can chat with your ROBLOX friends anywhere on the site!

Does Roblox have email?

The Roblox Corporation lists their address at 60 East Third Avenue, Suite 201, San Mateo, CA 94401. Email may be sent to info@roblox.com, and phone contact through 888-858-2569.

How do I text Roblox?

To start chatting, press the / key on your keyboard. This will open up the chat window, if enabled by the developer, and a chat-bar where you can type what you would like to say. Once you have entered your text into that bar, hit Enter on your keyboard to send it.