how to use your roblox support ticket

by Dr. Tobin Ratke Sr. 7 min read
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  1. Visit the Roblox support page to use the fillable form. This webpage contains the fillable form that you can use to ask Roblox for help with a specific issue.
  2. Fill in your contact information at the top. You'll need to enter your name, email address, and Roblox username.
  3. Select the platform you use and the category of your question. ...
  4. Describe your issue or concern at the bottom of the page. Be as detailed as possible. ...

Full Answer

How do you contact Roblox support?

There are some restrictions when submitting an appeal:

  • An appeal must be submitted within 30 days of the moderation action affecting the account.
  • Once a moderation has been reviewed, it cannot be reviewed again. ...
  • To protect our players' privacy, only the owner of an account may send an appeal. ...
  • Make sure you are contacting Appeals from a valid email address for the account you are appealing.

Can you call Roblox support?

Roblox Corporation (NYSE: RBLX) Q4 2021 Earnings Call Feb 16, 2022, 8:30 a.m. ET Operator Load Error ... The Talent Hub is live to find partners to help build these experiences. And ultimately, the building of these experiences is very similar to ...

How long does Roblox customer support take to respond?

Well, the answer to how long does Roblox support takes to respond is quite variable. Roblox Customer Support claims that they almost always have a reply for the issue within 24 hours of receiving a mail. However, that is not entirely true. We have studied the reports of various players across different platforms.

How do I contact Roblox?

Recovering your account

  • Remove Off-site Downloads or Browser Extensions You will need to get rid of any malware before recovering your account. ...
  • Reset Your Password Change your account's password to something that is secure and isn't easy to guess. ...
  • Enable 2-Step Verification (2SV) Enable 2-Step Verification as an added security measure for your account. ...

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How do I use Roblox support ticket?

1:334:21What To Do With Roblox Support Ticket - YouTubeYouTubeStart of suggested clipEnd of suggested clipSupport ticket they let you know that for every request they do ask that you include thisMoreSupport ticket they let you know that for every request they do ask that you include this information. And that way they can kind of try to figure out what the issue is with your account.

How long does it take for Roblox to respond to a support ticket?

Roblox typically responds in 24-48 hours. If they aren't busy, they may respond in 18 hours or so. It is totally possible for Roblox customer support to miss your email or support ticket. If they don't reply in 48 hours, it's okay to reach out again.

Will Roblox give me my account back?

To be eligible for account restores, we require that you have an authenticator app set up to protect your account. Also, you must notify Roblox within 30 days of the account being compromised. Unfortunately, if we are not notified within this time, we are not typically able to recover the account's inventory.

Can you get unbanned from Roblox?

You can contact the Roblox Appeals team to review the situation if your account has been banned or moderated. The Appeals team will give the moderation a second look and make any necessary adjustments to your account's moderation status. Submitting an appeal does not guarantee your ban will be removed.

What is Roblox support?

Roblox Support (also known as Roblox Customer Care) is a system in which a player can email Roblox staff for help and get a response from them. Players receive customer support tickets soon after sending their request.

Can you email Roblox support?

Although no longer suggested or preferred by Roblox, the player can email info@roblox.com to get help or get questions answered, although it is ultimately similar to using the website version of support.

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