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Contact Roblox here if you have a question or looking for help. Please use the links below or drop us a line. We’d love to hear from you!
Method 3 Method 3 of 3: Using the Roblox Support Form Online
send an email to info@roblox.com and our customer service team will help!
info@roblox.comThe Roblox Corporation lists their address at 60 East Third Avenue, Suite 201, San Mateo, CA 94401. Email may be sent to info@roblox.com, and phone contact through 888-858-2569.
If you do not have an email or phone number associated with your account, please contact Roblox customer support at roblox.com/support. Please choose a password that is brand new and unique to Roblox, do not use this password on any other site.
How long does Roblox customer support take to respond? Roblox typically responds in 24-48 hours. If you email Roblox or send them a ticket through their customer support page, they should get back to you in a day or so. The Roblox customer support team is only 19 people, and they get over 5,000 messages a day.
Calling Roblox Customer Support. Dial 888-858-2569 to call Roblox customer service. The Roblox customer support line is available 24 hours a day, 7 days a week. It uses an automated menu system and will require you to leave a voice message with your account information before they call you back.
Hello! Email appeals@roblox.com if you have an issue with a ban or warning.
To start chatting, press the / key on your keyboard. This will open up the chat window, if enabled by the developer, and a chat-bar where you can type what you would like to say. Once you have entered your text into that bar, hit Enter on your keyboard to send it.
Is Roblox Content Suitable for All Ages? Available on smartphones, tablets, desktop computers, the Xbox One, and some VR headsets, Roblox has an ESRB rating of E10+ for Everyone 10 and up for Fantasy Violence, which means that typical gameplay should be suitable for most kids.
In general, we are not able to offer a refund for items purchased within an experience. All purchases with Robux requires users to click on a confirmation box as a precaution against making accidental purchases and many experiences also have a confirmation window for purchases with their in-experience's currency.
Roblox Customer Support team assists with Billing and Account issue related questions. Make sure to check our Roblox Help Articles before contacting us. If you need further assistance, review the below information and fill out the Support form.
You can contact the Roblox Appeals team to review the situation if your account has been banned or moderated. The Appeals team will give the moderation a second look and make any necessary adjustments to your account's moderation status. Submitting an appeal does not guarantee your ban will be removed.
Roblox users should note that it is usually not possible to recover accounts after they've been deleted.
1. Dial 888-858-2569 to call Roblox customer service. The Roblox customer support line is available 24 hours a day, 7 days a week. It uses an automated menu system and will require you to leave a voice message with your account information before they call you back. The customer support number is toll-free.
Learn more... Roblox is a popular online game based on building and interacting in an open world. Whether you're a parent with a question about your child's game, or a player that needs help with a technical issue, you may need to contact Roblox directly. There are three ways to reach Roblox.
Press 1 if you're under 18 years of age and need help.
Yes, you can get a stolen Roblox account back to the rightful owner. Roblox has an automated recovery process in place, but it is limited to certain types of stolen accounts. However, for legitimate accounts, they offer a recovery service if you send them an e-mail or call them.
If you're under 18, Roblo x customer support will not speak to you over the phone, but they will provide you with information regarding where you can find help online, including instructions on how to get to their customer support page. If you're under 18, enlist an adult to help you call.
While Roblox promotes their online customer support fillable form, they do have a dedicated email address for general questions. It may take slightly longer for them to respond though. Tip: If you want to appeal a ban or warning, you should email appeals@roblox.com instead.
On 14 Dec, I made two purchaees of 800 Robox using 2 different methods (Paypal and Visa Debit Card). Only one transcation was credited to my son's account (snakefighter123321). I went through the 'help' process but it hasn't been resolved since 14 Dec which i find unreasonable.
I'm sorry to complain but, in Roblox Welcome to Bloxburg.
Roblox is not allowing me onto any servers. It doesn't matter if I uninstall and reinstall the app, I still can't join. This is just frustrating because I use to never have problems with Roblox but now it just sucks. I don't know if this is happening to anyone else, but if someone could please fix this, it would be appreciated.
I am complaining about inappropriate content on AdoptMe. My child was just playing the game and asked me 'what is pan? What is gender fluid?'.
My daughter lost everything in this game on 12/8 because someone came by with a reaper and slashed her and all her inventory is gone. Someone needs to fix this now and not allow for these kind of hackers to get into these games. You are becoming a very poorly run company but maybe you have been all along.
Everytime I try to log in a account I have it dose not work. It just keep loading and loading it loads over a hour and more and it just never works.
i got 1, 600 robuxs which was both 20 dollars after i got other one at 11 and i never got my other 800 because i never bought it now i only have 13 left if i would have gotten the other it would be 813 but i never got it the first ones i bought were at 10:03 they other one was at 11 and i never got none i wanna know why did i get scammed if i didnt buy them!if its a issues what can do about it.
On 14 Dec, I made two purchaees of 800 Robox using 2 different methods (Paypal and Visa Debit Card). Only one transcation was credited to my son's account (snakefighter123321). I went through the...
I'm sorry to complain but, in Roblox Welcome to Bloxburg. I just got promoted I was very happy I went to end my shift so I could see what I would be making per order I am level 25 now but at the...
Roblox is not allowing me onto any servers. It doesn't matter if I uninstall and reinstall the app, I still can't join. This is just frustrating because I use to never have problems with Roblox but...
Roblox is a great community of players and developers of many ages, and we like to encourage a safe and fun environment for everyone. If you see other users breaking the rules, we have tools in place to help you report any inappropriate behavior.
Use the Report Abuse feature in an experience to report the specific chat or other content that violates Roblox rules. It sends the information directly to our moderators and allows them to see what the other user is doing wrong.
If you find users or content breaking the Roblox rules, use the Report Abuse feature located throughout the apps to report this to our moderators. There are different ways to report based on what is being reported, but anything you see can be reported.
If you’d prefer to talk to someone in person, you can call Roblox customer service at their 888-858-2569 phone number.
September 25, 2020. If you’ve played Roblox for long enough, you’ve probably encountered a problem you couldn’t solve. That’s when the support team can save the day. Their job is to help your game run better, smoother, and faster, and to make sure you have a good time playing Roblox. In this article, we’ll show you how to send Roblox Support an ...
Although forums are something of an old concept, many still use them to communica te with other players. Plus it’s well-maintained and has its own dedicated Help section.
Do note that you’ll never have to include your Roblox account password in any of the conversations you have with the Roblox Support Team. All you need to provide to identify yourself is your first name, username, and email address combination. Posting your password online could leave you vulnerable to hacking.