is there a customer service number for roblox

How do I contact Roblox customer service?

Contact Roblox here if you have a question or looking for help. Please use the links below or drop us a line. We’d love to hear from you!

How to call Roblox support number?

• Experiencing an issue while playing a certain game with no solutions available on the web.
• Want to report a bug encountered.
• A hacked account.
• Unable to login to their Roblox account.
• Robux purchases were not found on the account.
• Unable to install Roblox app.
• Report or ban users that act inappropriately in the gaming platform.

More items...

How do you contact Roblox Corporation?

Method 3 Method 3 of 3: Using the Roblox Support Form Online

1. Visit the Roblox support page to use the fillable form. This webpage contains the fillable form that you can use to ask Roblox for help with a specific issue.
2. Fill in your contact information at the top. You'll need to enter your name, email address, and Roblox username.
3. Select the platform you use and the category of your question. ...

More items...

How do I call Roblox?

When reporting charges make sure to provide the following:

• List of the charges by date and amount
• Billing Name
• Last four digits of the Credit/Debit Card used
• PayPal account email address
• Google Play purchase numbers (GPA.###)
• Roblox username (if known)
• Any attachments must be in .jpg or .png format to be viewed

See more

Does Roblox have a support phone number?

You may also contact us by phone at (888) 858-2569. What information must I provide when filing a DMCA claim?

How do I contact Roblox?

If you do not have an email or phone number associated with your account, please contact Roblox customer support at roblox.com/support. Please choose a password that is brand new and unique to Roblox, do not use this password on any other site.

Does Roblox respond to customer service?

Roblox typically responds in 24-48 hours. Wait at least 24 hours to give them time to process your request. If they aren't busy, they may respond in 18 hours or so. It is totally possible for Roblox customer support to miss your email or support ticket.

How fast is Roblox customer support?

If you send us an e-mail with a problem, we can almost always have an answer for you in less than 24 hours. And in the rare instance we don't know of an immediate solution to your problem, we will send you looking in the right direction (more on this later).

How do I get a refund on Roblox?

In general, we are not able to offer a refund for items purchased within an experience. All purchases with Robux requires users to click on a confirmation box as a precaution against making accidental purchases and many experiences also have a confirmation window for purchases with their in-experience's currency.

Does Roblox have live chat?

With ROBLOX live chat, you can chat with your ROBLOX friends anywhere on the site!

How do I email Roblox support?

send an email to info@roblox.com and our customer service team will help!

Is Roblox support good?

Roblox Support is not a great service. A lot of problems that users are faced with don't get solved by Support, and instead get shot down after a few replies. Most answers are unhelpful, often being copy pasted responses. This has lead to many users assuming Support is ran by bots.

How do I send a report to Roblox?

Reporting app chat Select the button next to the user name that looks like the three dots, then Report. Select the red Report button to continue to the report form then fill it out and select the green Report Abuse button.

Does Roblox respond to appeals?

You can contact the Roblox Appeals team to review the situation if your account has been banned or moderated. The Appeals team will give the moderation a second look and make any necessary adjustments to your account's moderation status. Submitting an appeal does not guarantee your ban will be removed.

What is a Roblox support ticket?

Roblox Support (also known as Roblox Customer Care) is a system in which a player can email Roblox staff for help and get a response from them. Players receive customer support tickets soon after sending their request.

What is Roblox's email?

info@roblox.comThe Roblox Corporation lists their address at 60 East Third Avenue, Suite 201, San Mateo, CA 94401. Email may be sent to info@roblox.com, and phone contact through 888-858-2569.

How to contact Roblox customer service?

1. Dial 888-858-2569 to call Roblox customer service. The Roblox customer support line is available 24 hours a day, 7 days a week. It uses an automated menu system and will require you to leave a voice message with your account information before they call you back. The customer support number is toll-free.

How old do you have to be to call Roblox?

Press 1 if you're under 18 years of age and need help.

What is Roblox game?

Learn more... Roblox is a popular online game based on building and interacting in an open world. Whether you're a parent with a question about your child's game, or a player that needs help with a technical issue, you may need to contact Roblox directly. There are three ways to reach Roblox.

Can you get a stolen Roblox account back?

Yes, you can get a stolen Roblox account back to the rightful owner. Roblox has an automated recovery process in place, but it is limited to certain types of stolen accounts. However, for legitimate accounts, they offer a recovery service if you send them an e-mail or call them.

Can you talk to Roblox support over the phone?

If you're under 18, Roblo x customer support will not speak to you over the phone, but they will provide you with information regarding where you can find help online, including instructions on how to get to their customer support page. If you're under 18, enlist an adult to help you call.

Does Roblox have an email address?

While Roblox promotes their online customer support fillable form, they do have a dedicated email address for general questions. It may take slightly longer for them to respond though. Tip: If you want to appeal a ban or warning, you should email appeals@roblox.com instead.

Common causes why Roblox users contact Customer Support

There are a lot of factors why users tend to reach out to Roblox Customer Support and here are some of the common reasons:

How to contact Roblox Support

There are three different methods to contact Roblox Support directly. Users have the option to send an email, fill out the Roblox online form or call their Customer Support hotline.

Send questions to their social media accounts

For general questions or concerns that don’t require a specific account information, you can also send it to Roblox social media accounts:

Roblox - Purcashe of Robox

On 14 Dec, I made two purchaees of 800 Robox using 2 different methods (Paypal and Visa Debit Card). Only one transcation was credited to my son's account (snakefighter123321). I went through the...

Roblox - Welcome to bloxburg workly payment

I'm sorry to complain but, in Roblox Welcome to Bloxburg. I just got promoted I was very happy I went to end my shift so I could see what I would be making per order I am level 25 now but at the...

Roblox - Joining different servers

Roblox is not allowing me onto any servers. It doesn't matter if I uninstall and reinstall the app, I still can't join. This is just frustrating because I use to never have problems with Roblox but...