Roblox Support (also known as Roblox Customer Care) is a system in which a player can email Roblox staff for help and get a response from them. Players receive customer support tickets soon after sending their request. Contents
There are some restrictions when submitting an appeal:
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Well, the answer to how long does Roblox support takes to respond is quite variable. Roblox Customer Support claims that they almost always have a reply for the issue within 24 hours of receiving a mail. However, that is not entirely true. We have studied the reports of various players across different platforms.
Recovering your account
How long does Roblox customer support take to respond? Roblox typically responds in 24-48 hours. If you email Roblox or send them a ticket through their customer support page, they should get back to you in a day or so. The Roblox customer support team is only 19 people, and they get over 5,000 messages a day.
Calling Roblox Customer Support. Dial 888-858-2569 to call Roblox customer service. The Roblox customer support line is available 24 hours a day, 7 days a week. It uses an automated menu system and will require you to leave a voice message with your account information before they call you back.
Roblox Support is not a great service. A lot of problems that users are faced with don't get solved by Support, and instead get shot down after a few replies. Most answers are unhelpful, often being copy pasted responses. This has lead to many users assuming Support is ran by bots.
You may also contact us by phone at (888) 858-2569.
Select Forgot Password or Username? on the Roblox Login page. Enter your email address in the box. Press the Submit button.
The age setting can not be changed. Roblox is committed to providing safety and privacy protection for our users. For this reason and because of COPPA regulations, users under the age of 13 can not change their age setting.
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For anyone who doesn't know it is owned by Roblox, blox.com / ro.blox.com looks like a fake website or a scam. Roblox should really just make blox.com redirect to roblox.com and use the normal Roblox website for sharing.
We might take a day or two to reply, so please be patient. :) PSA: Please don't trade your rare Adopt Me vehicles with strangers right now! I'm working on a full trading system that will cut down on scamming - coming in 2-3 weeks.
Is Roblox Content Suitable for All Ages? Available on smartphones, tablets, desktop computers, the Xbox One, and some VR headsets, Roblox has an ESRB rating of E10+ for Everyone 10 and up for Fantasy Violence, which means that typical gameplay should be suitable for most kids.
send an email to info@roblox.com and our customer service team will help!
Admin was the first registered user on Roblox. The user "Admin" joined on June 30, 2004, with the ID of 1. Before the public release of Roblox, the Admin account was renamed to Roblox, and the username "Admin" was given to user ID 16 (and then 18) before the account was terminated on October 9, 2006.
In order for a player to contact Roblox Support they must go to https://www.roblox.com/support and fill out the form. They can ask for help if they forgot their password, their account got hacked, billing and payment questions, and much more.
Although no longer suggested or preferred by Roblox, the player can email info@roblox.com to get help or get questions answered, although it is ultimately similar to using the website version of support.
Players have reported that many of the messages generated by support staff appear like generic pre-filled messages.