So now that you know why you can’t buy Robux on your new Roblox account, it’s time to figure out how to solve it. As previously said, a number of factors might be causing problems with the transaction. In most cases, server problems result in the purchase failing.
If purchased on the roblox site or from things not associated with microsoft, than microsoft is not liable for any purchases. sorry! try contacting roblox.com/support Was this reply helpful? Sorry this didn't help.
I don't think so. You should be able to buy robux on any account as long as an email is linked to the account, I believe. If linking an email to the account doesn't work, then I suggest emailing Roblox support.
the reason why you get the “An error occured…” alert upon purchasing a limited tem that is up on the catalog is because of the person, whom listed the item either traded for the iterm and Roblox hasn’t registered it or they bought it off the catalog which then again, Roblox hasn’t registered it.
this is the exact same reason as to why traders are panicing to accept trades, sometimes the items don’t even appear in your inventory until whenever Roblox decides to register it properly. It’s also possible the person reselling it for that amount of robux, took it away or the item was sold for that price. it happened again.
Update the Roblox Mobile App An error message might pop up in your account if you are using an outdated app. Keep in mind that the app drawer is different from iOS to Android, so go to Google Play Store or the Apple Store and download the updated app as soon as possible!
The most common cause is the prepaid credit card has not been registered, or the billing information put in at the time of payment does not match the billing details registered with the prepaid credit card.
Go to Settings > General > Restrictions and enable them. Make sure In-App purchases is turned on (showing as green) then disable restrictions and try again.
Credit Card Declined on Your Account If the payment form is not accepting the registration information of your credit card, the platform will simply cancel it as your main payment method.
To fix these errors, try the following steps:Make sure your card & address information is up to date.Submit any extra information that is requested.Check you have sufficient funds for the purchase.Contact your bank or card issuer.If you see "Your payment was declined due to an issue with your account"More items...
It is not possible to lift the purchasing limits. They are in place to help enforce the safety and security for payments made on Roblox. Limits cannot be changed or altered by Customer Support.
On a ComputerLog into the account (If you cannot access the account, please click here)Click the gear-icon located at the upper-right corner of the site.Select the Settings option indicated by the gear icon.Select Privacy option.More items...
How to enable or disable in-app purchases on AndroidOpen the Google Play Store app.Tap on your profile icon on the top-right corner of the screen, then select Settings in the pop-up menu. ... On the Settings page, tap Authentication, and then tap Require authentication for purchases.More items...•