Why does my Roblox keep disconnecting?
Why it happens
What to Do
Make Sure You're Using a Supported Browser Make sure you are using the most updated version of your browser to Play Roblox. If you are having issues playing with your current browser, please try playing on a different browser, such as Firefox or Chrome.
It may be that the Internet connection is not detected. Stopping the game from the taskbar and restarting it while the Internet connection is enabled should solve this problem. If it doesn't, please turn off your device for 2 minutes, restart it, re-establish the Internet connection and then launch the game.
It could be due to broken cables, service disruptions, or just about anything else that's not within your control. That said, it's important to know if the problem lies with your Internet provider. For this, check if the “Internet” light on the modem is working. Ideally, the power and DSL lights should be turned on.
Complete list of fixes if your internet is not workingRestart your equipment. ... Connect with an Ethernet cable. ... Check for an internet outage. ... Try using a different device. ... Check your wires and cables. ... Run your computer's internet troubleshooter. ... Reposition your router/gateway. ... Update everything.More items...•
The first thing to check is that you are connected to the internet and that your connection is fast enough to run Roblox without issues arising.
Occasionally, your firewall can block Roblox. To counteract this, ensure that Roblox isn’t blocked.
There are several websites that will report whether the Roblox servers are down or not. The best two choices are Roblox Status on Twitter and Down Detector. These are based on user reports and are not affiliated with Roblox.
If you’re playing on an Android device, the temporary files can occasionally become corrupted. To clear this data:
If your connection problems are particularly persistent, the final option is to reinstall the game. Ensure that Roblox is closed on your device, then uninstall and reinstall it.
If nothing above fixes your issues with Roblox not working or connecting, you may have to contact their support team. They will help you to work through any potential causes of the connection error and hopefully get you back into the game in no time.