can roblox be refunded

by Prof. Sofia Ortiz Published 2 years ago Updated 1 year ago 9 min read

In general, we are not able to offer a refund for items purchased within an experience. All purchases with Robux requires users to click on a confirmation box as a precaution against making accidental purchases and many experiences also have a confirmation window for purchases with their in-experience's currency.

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2. Enter your contact information

Once you’re on the Roblox support form, you’ll see a “Contact Information” header.

4. Describe your issue & submit the form

After you’ve copied the item’s URL, you need to provide it in the support form.

Is there a refund for Roblox?

Bad news: there is currently no official statement from the Roblox Corporation announcing plans to add refunds to the game. It seems that rumours of a refund feature started on TikTok, and have bounced around social media without any actual concrete proof.

Does Roblox refund requests?

At present, Roblox will not honour a refund request under any usual circumstances. The corporation expects its many warning messages before the completion of a purchase to be enough to stop people buying things with Robux that they don’t actually want. According to the Roblox website:

Try it On Feature

Many items in the Catalog let you try them on your avatar before spending your hard-earned Robux. To use the Try On feature, do the following:

Accidental Purchases

As a helpful feature to prevent accidental purchases, Roblox includes a pop-up window, asking you to confirm your selection before completing a transaction. Please be sure to slow down and read everything before hitting the confirm button.

There's Something Wrong With my Item!

If you are having an issue with a Roblox item that you have purchased, please contact us at the link below. Be sure to provide your username, item name, link to the item, and a detailed explanation of the issue.