does roblox customer service work

How do I contact Roblox customer service?

Contact Roblox here if you have a question or looking for help. Please use the links below or drop us a line. We’d love to hear from you!

How long does Roblox customer support take to respond?

Well, the answer to how long does Roblox support takes to respond is quite variable. Roblox Customer Support claims that they almost always have a reply for the issue within 24 hours of receiving a mail. However, that is not entirely true. We have studied the reports of various players across different platforms.

What is Roblox customer support phone number?

Website/ Application Question:

• 12d ago “Your website is not send me links”
• 21d ago “Website issues”
• 22d ago “Website won't connect”

How to call Roblox and get free Robux?

• 1stAcc100RBX
• 1stRedeem0576
• RandomNumberRbx
• Rb99bux8New
• RbxCool852
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How to contact Roblox customer service?

How to get live support on Roblox?

How to get a Roblox account if you are 13?

What is Roblox game?

Where to send Roblox questions?

How to leave a message on Roblox?

How old do you have to be to call Roblox?

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About this website

How long does Roblox customer service take to reply?

If you send us an e-mail with a problem, we can almost always have an answer for you in less than 24 hours.

Does Roblox respond to customer service?

Roblox typically responds in 24-48 hours. Wait at least 24 hours to give them time to process your request. If they aren't busy, they may respond in 18 hours or so. It is totally possible for Roblox customer support to miss your email or support ticket.

Do Roblox support tickets work?

2:3811:18How to put your Roblox support Ticket code on your profile EVEN if you ...YouTubeStart of suggested clipEnd of suggested clipAnd then you confirm the email address and you put in that same email address that you have thereMoreAnd then you confirm the email address and you put in that same email address that you have there put in your roblox. Put in your roblox. Username. And once you put in your roblox. Username.

Does Roblox have a phone number?

You may also contact us by phone at (888) 858-2569.

Does Roblox respond to appeals?

You can contact the Roblox Appeals team to review the situation if your account has been banned or moderated. The Appeals team will give the moderation a second look and make any necessary adjustments to your account's moderation status. Submitting an appeal does not guarantee your ban will be removed.

Will Roblox give me my account back?

To be eligible for account restores, we require that you have an authenticator app set up to protect your account. Also, you must notify Roblox within 30 days of the account being compromised. Unfortunately, if we are not notified within this time, we are not typically able to recover the account's inventory.

How do I get a refund from Robux?

0:535:02How To *REFUND ITEMS* In Roblox 2022 - YouTubeYouTubeStart of suggested clipEnd of suggested clipBasically if you're on mobile. And you can either go to billing. And you can go to help pages rightMoreBasically if you're on mobile. And you can either go to billing. And you can go to help pages right here billing help pages or you can just go to selling settings.

How long does it take to get unbanned from Roblox?

3 day ban - 72 hours from the time the moderation was initiated. 7 day ban - 1 week from the time the moderation was initiated. Deletion - The account has been closed and can not automatically be reopened.

ROBLOX Phone Number | Call Now & Shortcut to Rep

The best ROBLOX phone number with tools for skipping the wait on hold, the current wait time, tools for scheduling a time to talk with a ROBLOX rep, reminders when the call center opens, tips and shortcuts from other ROBLOX customers who called this number.

Contact Us – Roblox Support

Roblox Customer Service assists with Billing and Account related inquiries. If you have questions about site features, experience performance, building or scripting, please visit the Roblox Developer Hub and the Help Articles.. If you need further assistance with Billing or Account issues or have a question regarding moderation action against your account or assets, review the below ...

Roblox Support

Categories. Roblox Account I need help with my account; Billing I have membership, Robux, or payment questions; Parents, Safety, and Moderation Kid Safety and Community Guidelines ; Tech - Computer, Mobile, Xbox I’m having an issue or want to report a bug ; Playing on Roblox I have questions on how to play; Building on Roblox I have questions on how to build games or sell and trade items

How to contact Roblox customer service?

1. Dial 888-858-2569 to call Roblox customer service. The Roblox customer support line is available 24 hours a day, 7 days a week. It uses an automated menu system and will require you to leave a voice message with your account information before they call you back. The customer support number is toll-free.

How to get live support on Roblox?

Wait for a response or additional explanation. Roblox doesn't offer live support, so you may need to wait some time for a response. Be patient, and be prepared to answer any questions about additional information that customer support may need to assist you.

How to get a Roblox account if you are 13?

Fill in your contact information at the top. You'll need to enter your name, email address, and Roblox username. If you are younger than 13, you'll have to use your parent's email address. Confirm your email address by entering it twice and check the spelling to confirm that it's correct.

What is Roblox game?

Learn more... Roblox is a popular online game based on building and interacting in an open world. Whether you're a parent with a question about your child's game, or a player that needs help with a technical issue, you may need to contact Roblox directly. There are three ways to reach Roblox.

Where to send Roblox questions?

Send your question to info@Roblox.com. While Roblox promotes their online customer support fillable form, they do have a dedicated email address for general questions. It may take slightly longer for them to respond though.

How to leave a message on Roblox?

Press 0 after pressing 2 to leave a message and get a call back. Roblox will call you back after you leave a detailed message about your question or concern. You'll be asked to provide your name, your Roblox account name, and your billing information before you explain what you need help with.

How old do you have to be to call Roblox?

Press 1 if you're under 18 years of age and need help.

Can Roblox account be hacked?

Hacked accounts are an often-reported problem on ROBLOX – and overwhelmingly, it’s not because an account was actually hacked (that’s almost nonexistent), but because someone either used a password that was easy to guess, or – worse – shared their password with another user because they thought they were getting something special. (They weren’t!)

Does Roblox ask for your password?

Also, ROBLOX employees will never ask you for your password.

Does Roblox grow?

ROBLOX continues to grow larger each day – which also means that more users have questions or need help with all things ROBLOX. Luckily, our Customer Service team is highly trained in assisting our users and finding solutions to their problems in a timely manner. We chatted with members of the ROBLOX Customer Service team about what they do, what you can do if you have an issue, and steps you can take to keep your account secure.

Does Roblox work with web developers?

We also work directly with ROBLOX web developers–they’ve created an arsenal of tools to help us work more effectively. We’ve worked together on building web tools that expedite our work flow – such as programs for password and email resets, the ability to re-assign groups, and more recently a holding system that’s designed to put an end to scams on ROBLOX. All of these were created in an effort to expedite all of our work so we can find solutions for our users as quickly as possible.

Indeed Featured review

I really enjoyed my time as a ROBLOX employee. Working from home was a major bonus! The job was very flexible, and easy to handle with my schedule. I was able to connect with people all over the world via internet. The hardest part of the job was making sure not to make any type of spelling errors as you are sending emails.

Decent Office

The workplace was pretty nice and there were free snacks and a gym. We also got catered lunches which was nice. My job was pretty stressful and was a lot of work

How old is Roblox?

Roblox is over a decade old. It’s downright brutal and unreasonable to uphold the one-time restore policy at this point. It is not reasonable to bar all users from another restore 5+ years after their first accident under the guise that it “educates users to be more careful”. Even the most careful, well-educated users can have their accounts compromised through an insane variety of constantly evolving methods, especially over long stretches of time.

Does Customer Service restore items?

Customer Service currently has a nice policy where if you’re unfortunate enough to have your account broken into, they’ll restore your items for you. They only do this once, however – I understand the reasoning and don’t disagree with it. This policy is becoming dated as time goes on though.

Should Roblox rewrite their policies?

They should rewrite their policies to do with customer service as there’s more and more bots finding new ways to trick younger players into giving away their passwords, cookies etc. They might’ve spent a long time trading or they might’ve bought robux directly from the site to get some nice items - so why only restore them once?

Can Roblox bypass 2 factor?

2-factor isn’t simple enough for all of ROBLOX’s age range, and even 2-factor can be bypassed via cookie theft which can be the result of just downloading an extension. If account security could be perfect, Alex, the world would be a much nicer place. It’s not. There’s no way to ensure perfect account security, so there has to be some process for when it does happen – even a tech giant such as Google has one of these processes, and they have some of the best resources available to stop account theft.

Does Roblox require allotted restoration?

It’s not inconsistent. ROBLOX does not require the allotted restoration when item loss is their fault. Linkmon’s account was most recently broken into because of a ROBLOX security flaw. I agree that restorations should be given after a certain period of time since the last account breach, but ROBLOX is not favoring users or anything with their current approach.

How to get a Roblox ticket reviewed?

edit: For future reference, the best way to get a customer service issue reviewed is to email appeals@roblox.com with the original support ticket number (s) and the account name (s) in question .

Why can't Roblox give you money back?

Edit: the reason they couldn’t give all your money back is because she most likely spent it on a gamepass, thereby setting it in circulation in the economy. If the dev who made the gamepass is reputable/big enough they can switch the robux she spent to real dollars using DevEx. If Roblox gave you back all your money they would lose roughly 3$, and although that in itself isn’t a big sum, if that was their policy it would pile up. Roblox are a for-profit company so that’s a big no-no.

What is Roblox chargeback policy?

Roblox’s chargeback policy is to terminate the account on the spot. As for the duplicated transactions, that’s probably not Roblox’s fault. Don’t give let small children spend (your) money freely.

What is Roblox game engine?

Roblox is a game creation platform/game engine that allows users to design their own games and play a wide variety of different types of games created by other users.

Does Roblox delete your account if you get a chargeback?

to be fair, it does say in their tou that the account gets deleted if you get a chargeback. On the other hand, Roblox is terrible when it comes to it, because they don't even give you a warning.

Do staff have zero control over subs?

If you're referring to staff - they have zero control over the sub.

Is Roblox Studio easier to use than Unity?

Younger users who want to get into game development might find roblox studio easier to use. On the flip side, UE uses "nodes", which are helpful for those who like things to be more "visual" in coding. In the end, it depends on the user.

How to contact Roblox customer service?

1. Dial 888-858-2569 to call Roblox customer service. The Roblox customer support line is available 24 hours a day, 7 days a week. It uses an automated menu system and will require you to leave a voice message with your account information before they call you back. The customer support number is toll-free.

How to get live support on Roblox?

Wait for a response or additional explanation. Roblox doesn't offer live support, so you may need to wait some time for a response. Be patient, and be prepared to answer any questions about additional information that customer support may need to assist you.

How to get a Roblox account if you are 13?

Fill in your contact information at the top. You'll need to enter your name, email address, and Roblox username. If you are younger than 13, you'll have to use your parent's email address. Confirm your email address by entering it twice and check the spelling to confirm that it's correct.

What is Roblox game?

Learn more... Roblox is a popular online game based on building and interacting in an open world. Whether you're a parent with a question about your child's game, or a player that needs help with a technical issue, you may need to contact Roblox directly. There are three ways to reach Roblox.

Where to send Roblox questions?

Send your question to info@Roblox.com. While Roblox promotes their online customer support fillable form, they do have a dedicated email address for general questions. It may take slightly longer for them to respond though.

How to leave a message on Roblox?

Press 0 after pressing 2 to leave a message and get a call back. Roblox will call you back after you leave a detailed message about your question or concern. You'll be asked to provide your name, your Roblox account name, and your billing information before you explain what you need help with.

How old do you have to be to call Roblox?

Press 1 if you're under 18 years of age and need help.

5,000 Is A Big Number

Working with The Web Team to Make A Better Roblox

Help Us Help You!

• There are a few things you can do before you contact Customer Service that may actually provide you with the answers you need. Always check the ROBLOX Helppages when you have an issue – there are thousands of pages in the “Help” Section in our site, and you can use the search bar to filter your search. Hacked accounts are an often-reported problem ...

See more on blog.roblox.com

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