This is what you need to do to request a Roblox refund online:
Roblox does not offer a possibility of a refund or exchange of Robux at this time. They do say that some exceptions can be made at their own discretion. This means that even though there is no obligation for Roblox to refund anything, they are willing to take some cases into consideration.
How to Refund Robux Within Minutes? Roblox is a global gaming platform that allows its users to design their own, as well as play a variety of different games created by other users. Robux is an in-game currency used to purchase goods on the platform.
When reporting charges make sure to provide the following:
You can do that via their online customer support or email. Their email for most inquiries is info@roblox.com. For this type of query, you can expect a response within 24 hours. If you want to request a refund because the game pass you purchased did not meet your expectations, you can reach out to the creator of that particular game pass.
Roblox users should always get permission from the payment account owner (their parent, guardian, or adult relative) before making any purchase. Unauthorized charges are a violation of our Terms of Use and may result in the permanent closure of the associated user account (s).
Roblox accounts associated with unauthorized charges are subject to deletion. Unauthorized charges are against our Terms of Use.
Whenever possible, we work with parents and customers directly as part of our permissive refund policy to provide a refund for unauthorized purchases. However, some third-party payment processors require refunds to go through their support services and Roblox is unable to refund charges for those providers.
Once a charge has been disputed, a refund cannot be issued due to the payment provider’s dispute process. Roblox works with multiple payment providers to provide a safe and secure purchasing experience. Please continue reading for more information on contacting us or a third-party provider for unauthorized charges.
You can copy the item’s URL by navigating to it on Roblox and copying the URL field of it.
The Roblox support form allows you to contact Roblox directly.
Then, you need to wait for 24 hours for Roblox to respond to you.
Select “Robux” as the category, and select “Website Item” as the sub-category respectively.
Otherwise, Roblox may not give you a refund.
If successful, the Roblox support team will revert the item that you’ve purchased and refund your Robux.
Many items in the Catalog let you try them on your avatar before spending your hard-earned Robux. To use the Try On feature, do the following: 1 Click on Catalog located in the blue bar at the top of the site, or by clicking here. 2 Once you've found the item you're looking for. 3 Simply click Try On button, and view the item on your avatar in either 3D or 2D mode.
This means that once you've found the item you're looking for, you can quickly put it on for free to see how great you'd look while you're battling hordes of zombies, racking up loads of money in a sim game, or just hanging out with friends on your next Roblox adventure.
At this time, there is not a way to get Robux back once you have made a purchase or a way to delete an item made by Roblox once it is owned. We recommend you to use our Try it On Feature before completing your purchase.
As a helpful feature to prevent accidental purchases, Roblox includes a pop-up window, asking you to confirm your selection before completing a transaction. Please be sure to slow down and read everything before hitting the confirm button. We know how exciting it can be to get something new but it is always important to check and make sure that this particular item is what you really want.